Help & FAQ

ABOUT HEMP & SAFETY

Is hemp protein legal in India?  

Yes, 100% legal. Hemp seeds and hemp-based food products are approved by FSSAI (Food Safety and Standards Authority of India) for human consumption. Our bars are fully compliant with all Indian food safety regulations.

Will PROPTIMAL make me high or cause any psychoactive effects?  

Absolutely not.Our protein bars have zero psychoactive effects. You'll feel energized from the protein and nutrition, but nothing else.

Is hemp the same as marijuana?  

No. While they come from the same plant family (Cannabis), hemp and marijuana are different varieties with different properties. Hemp is cultivated specifically for food, fiber, and industrial uses, and contains virtually no THC.

Is it safe to consume hemp protein daily?  

Yes. Hemp protein is a whole food that has been consumed by humans for thousands of years. It's no different from eating other seeds like chia, flax, or sunflower seeds.

ABOUT THE PRODUCT

How much protein is in each bar?  

Each 65g PROPTIMAL bar contains 20g of complete plant-based protein.

What does "complete protein" mean?  

Complete protein means the food contains all 9 essential amino acids that your body cannot produce on its own. Hemp is one of the few plant sources that's naturally complete.

Which flavor has no added sugar?  

Conscious Cocoa (our chocolate flavor) has zero added sugar. Citrus Circuit has 7.5g of sugar per bar, and Smart Cookie has 7.2g of sugar per bar.

What's the shelf life of PROPTIMAL bars?  

PROPTIMAL bars have a shelf life of 6 months from the date of manufacture. Please check the "best before" date on your packaging.

How should I store my bars?  

Store in a cool, dry place away from direct sunlight. No refrigeration required. Avoid extreme heat, which can affect texture.

USAGE & NUTRITION

When is the best time to eat a PROPTIMAL bar?  

PROPTIMAL is versatile and works well in many situations:
• Post-workout: Within 30 minutes of exercise for recovery
• Mid-morning snack: To maintain energy between breakfast and lunch
• Afternoon pick-me-up: Instead of unhealthy snacking
• Pre-workout: 1-2 hours before exercise for sustained energy
• Travel: When healthy food options are limited

Can I replace a meal with PROPTIMAL?  

PROPTIMAL makes an excellent snack or supplement to meals, but we recommend it alongside a balanced diet rather than as a complete meal replacement. Each bar provides 251-260 calories, which is lighter than a full meal.

Can children eat PROPTIMAL?  

PROPTIMAL is made from whole food ingredients and is generally suitable for children over 4 years of age. However, the bars are formulated with adult protein needs in mind. For children's nutrition, please consult with a pediatrician.

ORDERING & SHIPPING

Where do you deliver?  

Currently, we deliver to the following cities: Mumbai, Delhi, ⁠Ahmedabad, ⁠Surat, ⁠Pune, ⁠Jaipur, ⁠Delhi NCR, ⁠Chandigarh, ⁠Ludhiana, ⁠Nagpur, ⁠Baroda, ⁠Kota, ⁠Kanpur, ⁠Lucknow, ⁠Indore. We're expanding soon!

How long does delivery take?  

Standard delivery takes 2-5 business days depending on your location. Orders from Gujarat (our warehouse location) typically arrive in 1-2 days.

Is shipping free?  

Yes! We offer free shipping on all orders above ₹400. Since our smallest pack (3-Bar Variety Pack) is MRP is @ ₹540, almost all orders qualify for free shipping.

Do you offer Cash on Delivery (COD)?  

No, COD is not available for now.

What is your return policy?  

We accept returns within 7 days of delivery for unopened, undamaged products. If you receive a damaged product, please contact us within 48 hours with photos, and we'll arrange a replacement.